Support
サポート
プロジェクトのライフサイクル全体にわたり、トレーニング・物流・アフターサービス・技術・マーケティングを支援します。
FAQ
How long does a typical project take?
It depends on size, structure and customs clearance; typical projects take 4-12 weeks from engineering to delivery.
Do you provide installation and training?
Remote guidance, on-site supervision and operator training are available based on contract scope.
How is after-sales response ensured?
Response is prioritized through project records, remote diagnostics and spare-parts planning.
Can non-standard structures be customized?
Curved, corner, suspended and embedded structures are supported after structural verification.
How can I get datasheets?
Download from the Support download center or request via the contact form.
Is multilingual playback supported?
Chinese, English and other multilingual content scheduling are supported.
